How to Report Harm

Online form: https://www.idfpr.com/Admin/DPR/Complaint.asp
PDF: https://www.idfpr.com/Admin/DPR/Complaint.asp
Website: IDFPR

Tips to Reporting Harm Successfully

• State all facts briefly and clearly.
• Include name, address and phone number of all witnesses, plus specific information they each have to substantiate the complaint.
• Include copies of any documents, records or contracts.
• Once complete, simply click “Submit” to file complaint.

What Happens to Complaint After Submission?

• Jurisdiction is established.
• A thorough investigation is conducted to determine if a violation has occurred.
• State checks into actions of the Respondent (party accused)
• The complainant (party who submitted claim) should be prepared to testify before the Board of Commission.

• No violations found? Board of Commission will dismiss complaint.

• Violation found? Respondent may be offered a consent agreement OR a hearing may be held to resolve the agency’s investigation findings. 

Incident Reporting Tool

Use the Academy’s Incident Reporting Tool (IRT) to document stories about successfully reporting harm. The IRT fills a critical gap in supplementing the documentation of noteworthy incidents in the provision of nutrition care services across the country.